Smart Home Automation

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❓ Frequently Asked Questions

Yes, in most cases Matkel can connect existing air conditioning, lighting, and smart locks using approved wireless protocols. We assess your current setup before installation and recommend Saudi-compatible solutions that provide stable performance in villas and apartments across the region.

It depends on the system design. Local controllers keep core commands like lighting and locks working without internet, while some remote apps need connectivity. For Saudi homes, we recommend an uninterruptible power supply and local smart switches to maintain safety and comfort during outages.

Yes, when proper security practices are applied. Use strong passwords, update devices regularly, and separate access for household members. Matkel sets up monitoring and alarm systems with protection settings and secure communication protocols to reduce breach risk in villas and apartments.

Pricing depends on room count, devices, and communication protocols. Packages are usually available for small apartments, mid-size villas, and large estates. Costs typically cover devices, delivery, installation, and basic warranty, with annual maintenance options based on location and the number of smart points.

Yes, smart home systems support scenes such as sleep, hosting, and guest mode. Automatic scheduling can reduce air conditioning and lighting consumption during hot summer months. You can also manage groups from a phone or voice assistant, and link monitoring for control from anywhere in Saudi Arabia.

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