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Frequently Asked Questions

Wire size depends on load, distance, and circuit protection. Lighting circuits often use 1.5 mm², air conditioners 2.5 mm², ovens 4 mm², and main distribution 6-10 mm². Choose Saudi-standard copper insulated cables and confirm the load with a licensed electrician to prevent overheating or voltage drop.
Copper conducts better, heats less, and is more reliable for normal residential runs. Aluminum is lighter and lower-cost but needs proper terminations and anti-oxidation treatment. For home circuits, copper THHN or THWN is often preferred. Check Matkel specs for Saudi compliance before selecting wire.
Standard Saudi outlets usually supply 220-240V, three-pin connections, while American plugs are often designed for 110-120V. Check the appliance voltage rating first. For high-load devices such as air conditioners, washing machines, or heaters, use Saudi-approved outlets and a correctly rated breaker instead of a weak adapter.
PVC-insulated power cable typically operates safely between 70°C and 90°C, depending on the standard, cross-section, and ambient temperature. Verify the rated voltage, usually 0.6/1.1 kV, insulation thickness, and Saudi conformity marking before installing in distribution boards, cable glands, or protected routes.
Yes, Matkel provides tax invoices and product warranties based on the item. Copper cables generally include coverage for manufacturing defects, while outlets may have a limited-use warranty. Keep the invoice, and confirm the manufacturer stamp, batch number, or validity date before installation.
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